Group of people presenting at the user group.

User Group

Goal

I brought this concept with me, to MGE, from my time at the Wisconsin Department of Justice. My goal with it was, and still is, to create a fun and engaging experience. This is a quarterly meet-up led by the Digital Experience team, where teams across the company come together to talk about all things digital experience - from UX and CX best practices to design trends, data, and analytics.

grain background

My Role:
Content Creator & Presenter

Team:
Myself, UX/CX Designer, CX Manager, Content Manager

Timeline:
Quarterly, ongoing

Deliverables:
Various presentations and activities to educate on digital experiences

grain background
Take a peek at a few User Group (UG) Presentations
Analytics October 2025 Mobile-First April 2025 Accessibility January 2025

Halloween Video Invite

Theming the User Group

Group of people presenting at the user group.
Group photo at May the Fourth be with You User Group about Content Design, having a really good time.
Group of people presenting at the user group.
Me presenting at International King Day User Group about Accessibility.

Summary

This ongoing project extends beyond designing interfaces. It’s about shaping the overall user experience strategy and building alignment across teams. By leading or contributing to the User Group, I'm able to advocate for users by bringing research, feedback, and analytics to team discussions. I'm able to drive collaboration beyond the screen, translating insights into action, mentoring and guiding others, and promoting a culture of continuous improvement.

grain background
<< EV Owners Group
WI DOJ >>